Contact & Info

Contact
Frans and Greta
de Teuge 35
7205 GB  Zutphen
Netherlands
Tel: +31 61 41 53 517
Email: frans.en.greta@gmail.com

Info

The Procedure after booking.
  • You will first receive a confirmation of your booking.
  • We will sent you a rental contract by email, which you can then sign, scan and return to us by email.
  • About 3 weeks before departure you will receive an invoice and an Information package from us. 
You can download an example rental contract below.  Our and your rights and obligations are guaranteed by signing a lease contract.
Check-in and check-out.
You can check in between 13:00 and 19:00.
On the day of departure you must have left the apartment or the bungalow by 10.00 am.
In order to comply with the Covid-19 rules, we must strictly adhere to check-in and out of times.
At the request of the Spanish authorities, we are obliged to register your data when you check in.
You will need a valid identity card or passport.
Airport transfer
You can order an airport transfer through us. We pass the information on to our hostess on site. You agree with her on a time to be picked
up or taken away. You arrange the payment yourself with your hostess.
You can order an airport transfer in the comments field

of the request bookings form.
During Covid-19 you can cancel for free or move your trip.
If you arrive at an accommodation in the Canary Islands during the Covid-19 pandemic.
You must be able to provide proof that you have been tested for Covid-19 upon arrival. The test result must be negative. This test result must not be older than 72 hours. These are special regulations in the Canary Islands that apply to professional and private stays. If you cannot provide proof that you are Covid-19 free, you will not be able to access overnight accommodations anywhere.
Cancellation by the tenant (under normal circumstances)
Every cancellation must be made in writing and sent by post or email to verhuur.bouganville@gmail.com
We charges the following, depending on the date of cancellation by the tenant:
  • Cancellation more than 3 months before the start of the rental period: 10 euro.
  • Cancellation between the 3 months and the 7 days before the start of the rental period: 75 euros.
  • Cancellation less than 7 days before the start of the rental period: 50% of the rent.
In the event that the tenant does not occupy the rental property or departs before the end of the rental period, no money will be refunded.
Hello we are Frans and Greta
When we, Frans & Greta, bought our first apartment, we only had one goal: "We wanted a spot on 3200 km from Netherlands where we could feel at home". Since we are not always able to go to Fuerteventura when it suits us, therefore we decided to rent out the apartment. We find it very important that people feel at home in our apartment. As long as we have not yet retired, we will continue to strive a pleasant holiday stay for our guests. Because of the pleasure in renting out our apartments, we have now also received requests from other owners to mediate in the rental of their apartment. However, we continue to rent privately and have no intention of commercializing our hobby.
 
Local host
Of course we cannot always be on site if you are going on holiday in our apartments.
That is why we use a local host who will welcome you and hand over the keys.  
The final cleaning will also be done by people who live in the area.